Provide 24/7 support, provide instant answers for customer service related questions
Increase sales, reduce costs, and automate support. Twenty West does all the work for your Facebook Messenger based chatbot
Customer Service Automation - 79% of consumers prefer to converse with chatbots
Lead Generation - Automatically ask contextually relevant questions, qualify leads and much more
Twenty West Ai chatbots convert 4x higher than traditional lead generation tools. People prefer conversations. Grab the opportunity to talk to your visitors, to interact and to generate more inbound leads.
Automatic Lead Qualification - We create exceptional conversational experiences for visitors and qualify them at scale
Create exceptional conversational experiences for visitors and automatically qualify them at scale. Bring humanity back to your brand, without sacrificing time or resources.
Convert followers and website visitors into customers
Twenty West Ai makes it possible to understand your consumers’ intentions in real time, how well you’re fulfilling them, and those that can be easily automated. Get to the why.
Businesses can use chatbots to turn lukewarm leads into warm leads or even customers. Meet prospects where they are, and use your chatbot to guide them towards a conversion.
Qualify leads automatically to reduce operational costs. Simply by asking questions in its natural, conversational style, a chatbot can automatically sort prospective customers into categories. They can narrow down which prospects would be a good fit for your services, for example. Or, they could separate out those who seem more prepared to buy your products than others.
Automate your overflowing inbox
Are you or your staff spending countless hours responding to Facebook messages from prospects and customers? Good news: Chatbots and customer service are a match made in heaven. In fact, a well-built Twenty West Messenger chatbot can answer up to 80% of routine questions.
Launch quickly and cheaply. Twenty West does all the work for you, no need to learn to code and develop conversational flows. That means we can launch a simple chatbot for your business in hours, or a more sophisticated bot in days or a few weeks.
Gather key customer data. The more you know about your audience, the more effectively you can sell to them. Lucky for you and your team, Twenty West chatbots make excellent data-gathering tools.
Personalize the experience. It’s flattering when someone you’ve met before remembers details about you. It shows you that they were truly listening to what you had to say. That’s exactly the feeling your chatbot can give your audience. We can grab data from your users Facebook profile and from previous conversations.